Facade & Window Leakage
Review window frames, glass edges, sealant, gaskets, weep holes, wall stains and likely water paths.
Singapore facade, window and glass leakage diagnostic service
SG FacadeCare
Specialist preliminary diagnosis for facade, window, glass, sealant, A&A interface and water leakage issues in Singapore. Submit your photos and case details first. A repair quotation is provided only after the issue and site conditions are properly reviewed.
Photo and video-based preliminary review
Site inspection recommended when the source is unclear
For condos, commercial units, A&A projects, MCST and MA cases
What We Diagnose
Leakage is not always solved by adding more sealant.
Window leakage, glass defects and post-A&A water ingress are often difficult because the source, responsibility and repair method are unclear. We help classify the issue first, then recommend the next practical step.
Glass & Safety Concerns
Initial assessment of glass cracks, fogging, edge defects, movement signs and whether urgent action is required.
A&A Interface Issues
Check whether renovation or alteration works may have affected window edges, waterproofing, drainage paths or facade interfaces.
Revenue Flow
A clear service path from booking to completion.
The first step is to collect enough information to understand the problem. For leakage, glass and A&A interface issues, pricing should follow diagnosis, not guesswork.
Booking & Payment
The client submits case details, photos and preferred contact method before any diagnosis or site visit is arranged.
Information Collection
Wide photos, close-up photos, leakage description, building type, building age and A&A background are reviewed first.
Online Diagnosis
We review the issue by WhatsApp or Zoom and classify it into Level A, B or C with a recommended next step.
Site Inspection
If needed, we inspect the site, document defects, assess likely water paths and define repair scope and limitations.
Quotation & Works
A quotation is issued after the issue, access conditions and repair scope are reviewed, with exclusions, schedule and warranty boundaries stated clearly.
Completion & Billing
After works, we provide completion photos, a completion report and invoice for a traceable service record.
Risk Level
Know whether to observe, inspect or act urgently.
Online diagnosis does not replace formal engineering certification, but it helps clients decide whether the next step is simple monitoring, a site inspection, or urgent professional intervention.
Level A
Minor issue, possibly surface sealant ageing, blocked weep holes or a small localised defect.
Recommended next step: simple treatment or observation.
Level B
Possible facade interface, window-frame perimeter, waterproofing, A&A alteration or hidden water-path issue.
Recommended next step: arrange site inspection.
Level C
Expanding glass crack, loose facade component, persistent leakage, electrical risk or high-level safety concern.
Recommended next step: seek urgent professional support.
Before The Call
Better photos mean a better diagnosis.
The more complete the information, the lower the chance of misjudgement and the easier it is to decide whether a site visit is needed.
Wide photo showing the whole window, wall or affected area.
Close-up photo showing cracks, leakage point, sealant, frame or glass edge.
Issue description: when it started, whether it happens only during rain, and whether it is getting worse.
Building background: HDB, condo, landed, shop, office, factory and approximate building age.
A&A information: recent renovation, window alteration, wall works, balcony works or waterproofing works.
Deliverables
Each paid stage produces a document clients can use.
The service does not end with a verbal opinion. Reports, quotations, photos and invoices help clients communicate with MCST, managing agents, landlords, tenants and contractors.
Site Inspection Report
- Client-reported issue and building background
- Interior, window, glass, sealant and A&A interface observations
- Preliminary diagnosis, risk level and recommended next step
- Photo references, inspection limits and disclaimer
Quotation
- Scope of work, quantities, unit rates and total amount
- Exclusions, schedule and payment terms
- Warranty scope and client responsibilities
- Client acceptance section
Completion Report
- Original issue summary and completed work scope
- Before, during and after photo records
- Completion check, care advice and warranty boundary
- Client acknowledgement record
Invoice
- Online diagnosis, site inspection and repair work line items
- PayNow payment instructions and payment confirmation
- Amount paid, balance due and payment deadline
- Filed together with the quotation and completion report
Quotation Approach
Repair pricing is provided after diagnosis or site inspection.
Facade, window, glass and leakage issues vary by access, water path, material condition, A&A history and management requirements. A fixed public price can easily mislead the customer or understate the actual work.
1. Submit details
Send photos, issue description, building background and A&A history.
2. Review risk
We assess whether the issue can be monitored, needs site inspection, or requires urgent support.
3. Quote after scope
Repair quotation is provided after the likely cause, access needs and work scope are clear.
Send clear photos first. Decide on a site visit after the diagnosis.
Please send a wide photo, close-up photo and short issue description first. If the source is unclear, we will recommend a site inspection before issuing a repair quotation.
Disclaimer: This service provides preliminary technical opinion based on photos, videos, client descriptions and visible site observations. It is not formal engineering certification, legal advice, insurance assessment or structural safety certification. Issues involving height access, glass safety, structure, facade components or persistent water ingress may require site inspection, professional testing, a PE/QP or other qualified personnel for further assessment.